Same MO as those below but this operator was a bit dumber that some of those described below. I asked who she got my number from and she said the resource department. I then told her that it was the resource department that tried to infect my computer last week and asked why she wanted to help me with something that her company caused,,, the phone went silent and then she asked what number tried to infect my computer - - - duh! She offered to hang up and I suggested that was to her advantage.
Your selections below don't allow identification of this call as a scam or malicious intrusion but that is what it is.
Got a call from someone saying that they were with Microsoft and that my computer had Malware and they wanted access to my computer so they could remove the viruses. I told them that I needed to verify who they were. Then they gave me the phone number 209-753-4599 to call them back. When they called me they blocked their number. I then called AT&T about this and was informed that it was a scam. Which I already knew it was. I was told by AT&T that Microsoft does not make these calls to anyone for any reason. I was also told that they had received many calls about this. I pray no one falls for this scam. Once they get your information they can get all your banking and credit card information. I hope the public is made aware of this. The Bottom Line is MICROSOFT DOES NOT CALL YOU ABOUT VIRUSES ON YOUR COMPUTER.
I got the same call last night, it was weird. She acted like if I got off the line without logging onto my computer the virus was going to come out and infect ME...LOL They are very pushy and I could see how they could use their scare tactic to pursuade others!
Got a call from this number, india sounding woman informed me that my computer sent a report to them at windows tech dept of some viruses in the window programs and she needed to go over my computer with her while i was online and straighten things out. she wouldn't let me do alot of talking. she gave me alot of numbers and letters called the CLSSID number. and a phone number. called them back and two times got a cannot come to phone right now answer, 1 time got tech, then hung up. BEWARE
I got the call and they said they were from Microsoft and my computer was downloading malaware. Played along and they told me that I had to let them access my computer....obvious scam - guy was Indian and said his name was Frances from this number.
Yeah, I just got a call from them as well. They said they were from the Window's Operating System and that infections can get into my computer from facebook, email, etc. I was like, I have Norton, why would you be calling me? Do you know who I am? Of course they don't! Said his name was Alex Smith, and they were located in Angel's Camp, Ca and gave me that number (notice no 800 number) because I said I wanted to look into it further myself, and if I have a problem I'll call back.
Yeah, do not let anyone have access to your computer that just randomly calls on the phone. If there were an infection, you would see it on your Anti-Virus Software, no one would call. Also no 800 number for a big company like Microsoft and located in Angel's Camp, CA, not in a big city. I don't buy that.