I am an IT professional who has worked with some of the most powerful and complex computers in the world. My experience spans 20 years and I have done everything from repairing computers (component level on laptops all the way to malware removal). With that said, I have had an opportunity to work with some of the best and worst in computer systems and manufacturers. I can easily tell you that Dell is one of those manufacturers who have managed to stay in my top of the list for personal computers and business systems. Zones does have an issue with selling Dell products and down-talking them, and it is simply because they cannot get high commission off of those products. Dell will sell their products for far less and make much higher profits through their direct sales channels and other VARs such as Newegg and CDW. Your understanding of the quality of Dell's products is completely uninformed. You were given a bunch of propaganda during your relatively short training period at Zones and were told to say certain things about Dell that just isn't true. To be honest, I would rely on a Dell product over HP, Lenovo, Sony or Acer any day of the week.
Truth be told that Lenovo's reputation for high quality desktops and laptops is quickly eroding due to their constant deviation from IBM's original designs, and HP laptops always have and always will have serious cooling problems that result in GPU failure on the motherboards.. This is a known FACT. Sony uses foxconn motherboards which are garbage, and so does HP.
Dell is the only one who consistently uses quality components, which although some of those components are manufactured in China, a lot of them are still manufactured in San Jose, California by Supermicro.
Get your facts right before you start attacking things you know nothing about.
We have a very small business here and we buy things as needed. Monitor or mouse breaks, get a new one, so we are not what you would call a steady stream of income for one of these reseller companies. These people keep calling and calling and calling, and we have asked them numerous times to stop. Guess what? These people keep calling back, like we don't know what we are talking about. As far as being a "cheapskate", drop it! Are you really that stupid to think that I have to buy something every time we answer the phone that you are selling? We would be out of business in no time flat! Oh, you have a server on sale this week! Wow, we'll take 5! Laptops too!!! I will take 30! Never mind the fact that you do not need what they are selling, they want you to buy it all.
They are like the guy at the bar who keeps asking a girl to go home with her, even after she has said no multiple times. Who would deal with people like this? I go out of my way to NOT deal with people like this, and will never use them, no matter what the cost. They call after I tell them to stop, what would they do if I ever bought something from them? I cringe at the thought.
I agree with all the haters here. If you politely ask a company to stop calling you, then they should. It does not matter how good they are or what they offer. They should respect the person on the other end of the line. I would not do buisness this company even if they were the only company in the world who sold a given product.
Her "Hi (my name), how are you today?"
Me "Fine, who is this?"
Her "(her name) with Zones, I respect that you want to stay with CDW but I'm wondering if your account rep there has explained what is happening in Taiwan to you" (massive flooding currently)
Me "No, what does that have to do with you?"
Her "Well, the cost of hard drives is going up due to the flooding.."
Me "Seriously, that's a reason to switch? Bye." Click.
I just added the number to our phone system's directory so everyone will know who it is and may blacklist them altogether.
Yeah - Zones, call all the time. One time the caller didn't know they were in VM and I heard the guy belch. Awesome - typical of this company, they suck.
Someone should go to go to petition .com and start a movement against this company and their poor ethics. Try and put these guys out of business for their little respect.
This is the link to start a petition, you can spread it on facebook and everywere else it is the only way to impact any kind of change from this garbage company..