Close - it's fraud. Or at least it was fraud in my case. and the # is actually legit - you can make them verify it by asking them about how you have used your card. If they're legit, they'll tell you the last charge, etc. (see my post below)
i received a message in my voice mail from this telephone # identifying as a bank of america/fraud dept. asked me to call 800-427-2449 to verify my account information which i have never ever had one onpened with back of america. hmmmmmmmmmm -- what is all of this about????????
If you get a call from this number(302-458-0973), consider answering it. My friend got a call, and it was from her Sovereign Bank credit card reporting suspected fraud on her credit card. The phone number does come up as Bank of America. Her local bank card is issued by FIA, which is a division of Bank of America. So, even though she didn't recognize having any accounts listed as BOA, there was a connection. Turns out someone did get her card #, set up an acct online, changed her addr to a different state, and made a purchase over $2500 at a store near the false address. The card company questioned the activity, called her, and the card was quickly closed. She now goes through the process of checking credit reports, filing a fraud warning, etc to protect herself. Very scary. Don't ignore. Trust, but verify. She did then call the 800# on the back of her card just to verify the activity and make sure it was not a phishing scam.
I have received two phone calls from the number 302-458-0973, the first time I didn't answer assuming it was a solicitor, today they called again and I realized it was the same number but I figured if they really needed to speak to me they would leave me a voice mail...neither time have they left a voice mail. Anyway, I found this site and became somewhat concerned when I realized that I just recently applied to open a BOA credit card (though I haven't yet activated the account) and thought maybe somehow something went wrong. I just now called BOA and their fraud department which is correctly listed above as 1-800-427-2449, and the woman told me that they did not have any kind of account information under my name, or my telephone number. So now I'm just confused, fraud on a nonexistent account? Now I'm just kind of hoping the 302 number calls back one more time so I can answer and really figure out what is going on.
Just got a call from them a few minutes ago. Did not answer as I did not know the phone number. They did leave a message. However, I have not used the card in several months and have already checked to ensure there was no activity. Person who called was "Melanie Carter".
Received a call from this number. It was a guy from BofA telling me someone tried to access my online account from Tunisia and succeeded - and that I need to get a new account number, user ID, etc.
There was nothing suspicious about the call. I was entirely impressed by the thoroughness of this guy, explaining what a phishing email looks like, telling me what to do next. Obviously they don't want to have to cover claims on fraudulent activity...but then again neither do I.