Had a call like everyone else. K, I have never come across a person from India on the phone (Lord knows that is all we get now a days) with a common name like ours. That was my first red flag. I got to the point where the tech was going to take control of my computer and stopped them there.
Guy with accent (it wasn't Indian, but similar to that) claimed my computer had issues and he claimed he was the only windows service center able to fix it! He even gave me the impression he might have been contacted by law enforcement about the "problems" with my computer.
The phone number was blocked but when I asked him for his phone number he did give it to me.
I was never able to figure out what he actually wanted to do to my computer (because I wasn't willing to turn it on for him). When I asked him to tell me what my IP address was (since he knew so much about my computer) he put me on hold to ask a supervisor what my IP address was and then he ended up hanging up on me.
Got the same call this morning but would not tell me what company he was working for. Have had these calls before and they are a scam. do not give them any information
I believe it is a scam. My mother fell for it hook line and sinker. 129.00 later and no way to contact company. Later on I'm going over there to see if I can determine any damage or see what they accessed.