I received a significant number of sms charges on my last bill from someItalian number (393358822500). I also don't know anything about the number or source of it.
My problem is that although my bill suggests that I had received these messages, they never actually appeared on my phone.
It would be one thing if I had received messages and was disputing whether I read them or not but in this case, I never actually recieved them and TMobile is charging me for them.
Some other bogus numbers I am having the same problem with are from Taiwan (88693600160 and 88693600161). I have literally dozens of supposed messages from these other 2 numbers per my bill but I never received anything on my phone.
I called TMobile and they informed me that all the messaging charges are 'valid' because their system indicates I received them. "That's ridiculous", I said because I know I did not recieve them.
I disputed this with the customer service rep and asked to speak to a manager... after a short hold, I was told one would get back to me in 2 to 48 (that's right... 48!) hours. 48 hours is 6 shifts of their call center!
Something with their system is making an error and they are trying to dodge me in acknowledging it.
Do they block known spam #'s? If so, they are possibly blocking them from getting to me but charging me anyway.
Anyone else have similar experience?
got 2 text messages from this number too. Not sure who it is or how to stop them from coming in. I have T-mobile and they are of no help. I went to a settings area on T.B site and stopped all incoming text that might be sent from internet sources.
just started getting texts from this number on 2nd line, usually 2 in a row, they never register on the phone, but they show up on Tmobile bill. This is the second number that this is happening with.