I have made over 120 phone calls with these people. They are Cancun Reservations. I made the mistake of booking an all inclusive trip to Cancun from a fax that was sent to me. What a mistake. Since May 28 I've hasseled with these people. What a joke. If anyone knows how to get your money back, please let me know.
They are located in Orlando, FL, but I am unable to get any details out of them.