I looked this up as well and after seeing everyones postings, I thought this was a scam and disputed the charges on my credit card. The 407-472-3322 number was disconnected but luckily, I had an email. I sent an email and they gave me a call back with hotels to choose from.
While I hate people getting scammed, the number I contacted them at was 866-704-5945 Ext. 254 Her name is Dee.
The number 1-866-704-5945 ext 254 was very helpful. I was able to book my vacation that I purchased a year ago. I thought I got scamed. Thanks for the help!!
We received a fax last year for this Cancun package and purchased. Been trying to call the number to extend it.... not in service. Tried another number on the e-ticket.... no answer. Tried this number in this thread, been on hold for 30 minutes so far with a repeated recording. Beginning to wonder if this is going to work either!!!!! NOT HAPPY RIGHT NOW!