I waited on hold for an hour on a toll call (407-472-3322), while a recording repeated wildly different estimated timeframes for answering my call, and then I was disconnected...and after another hour wait, disconnected again...and then after another hour wait, I'm told to wait for a call back from my "agent," who never calls. When I (stupidly) make the transaction, again on my dime, terms appear on my confirmation that are entirely different from what the customer service reps mention on the phone. I can't tell what I'm getting or what I'm paying for or if they're one and the same. Regardless of whether I ever get an actual vacation out of this or a refund, this company, which does not put its name or contact info on any of its reservation documents, is worthy of neither your trust or your money. Run, do not walk, to the nearest exit.
I went through the same ordeal. I booked last July and recently called them to make reservations. It's hard to get in touch with them! They are a pain.
I disputed the charge (yes it was made more than 6 months ago) tellilng my bank that I had cancelled my trip. In two days, i got my money back from the scam artists CMBTT.
I have been scammed and cannot get through to this number to try and get my money back. I need someone to help me please!!!! I just stay on hold forever and don't get through to talk to anyone. Is there another number to reach these people?