I just got a call from this number and spoke to someone with a really bad accent. He told me he is from PG&E and asked if I wanted to ask me a few questions to see if I qualified for a PG&E program. At first, I thought he said SCAM program (he has a really deep, bad accent) but now know he said CARE program. I was skeptical from the beginning but HE KNEW MY NAME AND ADDRESS!!! After he asked me a few questions, I hung up because I did not feel comfortable talking to him.
Just got a call from this number. I had gotten multiple calls to my cell from this number, never connected, never left a message. Today I stayed on longer and after a delay, connect (so auto dial happening and auto connect to a boiler room person). Said was from PG&E. KNew my name so I asked his and had him spell it, "Hann Solvec". He knew my address and wanted to offer PG&E discount program. Wanted to know how many people in my house - I said "8", he asked if income less than $79k, I said "no", he said I didn't qualify, thank you, merry christmas, and ended the call. Not very good at phishing. SCAM.
From PG&E Website:
PG&E wants to remind customers that PG&E representatives would not ask for personal or banking information over the phone.
PG&E offers the following tips to help protect customers from scams:
• If a person claiming to be a PG&E employee has identification and you still feel uncomfortable, call PG&E's customer service line at 1-800-PGE-5000 to verify an appointment and/or PG&E's presence in the community. If you feel threatened in any way, you should notify local law enforcement immediately.
• Customers who have an appointment with PG&E will receive an automated call back within 48 hours prior to a scheduled visit, or they will receive a personal call from a PG&E gas service representative prior to a scheduled visit.
• PG&E's Credit Department will not ask for personal information or a credit card number over the phone. Anyone who has received such a phone call and provided credit card or checking account information should report it immediately to the credit card company or bank and law enforcement.
• Customers with concerns about the legitimacy of a call about a past due bill, a service request or a request for personal information are encouraged to call PG&E at 1-800-PGE-5000.
PG&E takes security seriously and will actively work with law enforcement to help stop any scam impacting customers. Anyone who has received a call or visit similar to the one described above can report it immediately by calling PG&E at 1-800-PGE-5000.