Called asking for IT Manager. Said he wasn't allowed to talk to Help Desk, Tech Support, etc. despite calling a help line for our company. Wanted to talk to my boss so I asked for some basic information from him and he hung up on me.
I'm so tired of these guys calling me... I decided to call them back. Thought if someone answered I'd try to sell them an IT Brief... but instead you get a short message that says "Press 9 if you want to be added to our do not call list." I did. We'll see if they honor that - of course it could just mean that I go on a list of "these people will answer the phone," but I don't care because they obviously have my number on that list already.
I am filling in for our receptionist and have answered two calls from them today. Both times (different people) they have indicated that they are calling from IT Brief and have asked for IT, and both times I have told them, "Just a moment" and then hung up on them.
Note to companies everywhere: I know it is cheaper to outsource to India. That doesn't mean it's better. No one likes receiving calls from "Dave" or (insert American-sounding name here) when they can barely understand what the person is trying to say due to the heavy foreign accent.
How to further annoy me:
1) Call from this number.
2) Use automated calling software so when I answer, you don't hear it and then come on the line saying "Hello?" repeatedly like I called you.
3) Ask for me by name, but don't identify yourself. Just ask questions about my organization like you are entitled to that information.
4) When I ask who is calling, don't identify who you represent, just say "Don't worry - I'm not selling anything". Bonus points for ignoring my polite explanation of that I don't accept cold sales calls and keep asking me to verify information that one would never verify for a complete stranger.
5) Force me to hang up on you at that point.