Citi keeps calling with a recording for us to return their call. I've tried returning the call to tell them to stop calling and I don't get any results.
Never went to Best Buy. Don't have a Citibank Card either. These are just annoying calls with no other purpose than no purpose. They call many times/ everyday. I have them blocked but still see when they tried.
In order to legally stop phone calls you must comply with federal and state laws to stop telephone calls for a debt or alleged debt owed.
See, Texas Finance Code, Ch. 392 (for State law protections (which afford more protection than Federal Law)) & United States Code, Title 15, Section 1692 (among other regulations in the Federal Code of Regulations (or C.F.R.s)).
Only then can you stop collection calls; if they continue to call then you have the right to collect money damages for the violations so they will stop.