How's that working out for you? I was having the same issue as you, but I was playing with my banking app on my phone, and was looking at my credit score where there's an alert from "bestbuy/CBNA" saying I have a delinquent account for over 1000$
Monday morning, august 22nd, at 8:02 am, i received the following voice to text message,
"it is very important that you contact citi regarding an important matter with your delinquent best buy credit card account.
You may visit us online at www.Bestbuy.Accountonline.Com.
At anytime you may also call us at 1-855-242-6899.
Any agent can assist you.
Thank you."
the voice to text message didn't mention me or my wife (specifically) by name, so it's unclear who they want to talk with.
Me and my wife are both 72 yrs of age, married 51 years, both retired, mortgage is (paid for) free and clear, no car notes, currently owe american express $79.99, we have no mastercard or visa credit cards, no business loan, no student loan, virtually no nothing except for fixed monthly expenses..I.E..Food, gas, insurance and utilities etc..
#1) me and my wife don't have, nor have we ever had a best buy credit card account.
#2) as best as i can recall, the last time me or my wife shopped and bought anything at a best buy store was probably way, way back in the mid-1980s. We can't remember what we bought at any store 30 to 35 years ago, let alone best buy, wal-mart or any other store.
#3) perhaps it's too early to tell, but as of today, i have not received any demands notices or letters for payment in the mail from best buy or citi.
#4) if/and or when i do receive a demand letter for payment, it will be ignored for obvious reasons.
#5) i have absolutely, absolutely no immediate plans to communicate with, talk with, bargain with, negotiate with, deal with any first, second or third party collection agency.
#6) the burden of proof is on best buy or citi to show "me" proof that i did in fact incur any credit card charges at any best buy store anywhere on the face of this planet.
#7) the first thing i demand/want to see is a (photo)copy of the best buy credit card application with my signature and the original date of the credit card application, and any charges made against the best buy credit card with my signature.
Like i just said, the burden of proof that either myself or my wife owe this debt is on citi.
Citi can send us proof that we "factually owe" x amount of dollars to best buy, or they can go shovel sand in siberia for next 1000 years.
Receive a call from this number on a daily basis. The call shows on my caller ID as Unavailable so I never answer. I have it blocked however, I still get the calls.