I finally have the Whistle Blower division of the CFPB investigating Seterus for massive violations of the Fair Debt Collection Practices Act. It took months but they're actually doing something.
I've learned that Seterus is much worse than that with attempts to manipulate homeowners into default, adding fees unjustified by state or federal law to the mortgage payment, false reasons to justify denial modifications and intentionally delaying posting of payments in order to collect late fees. Now that I've got the CFPB's ear, and that I've come to despise Seterus so much, I'm trying to collect evidence of this frauds and violations to expand their investigation.
If you have documentation of anything like these, please send it to me, along with your story and your contact information, to
[email protected].
Another recommendation. If you can, use online banking to send your payment to Seterus to unquestionably document your payment. Send your payment in at least a week early, preferably earlier. This will be irrefutable evidence of their fraud and abuse.
Let's nail these guys. If we can get enough, we might be able to put them out of business altogether. Seterus is not the only one playing these games. We can become an example of how others can fight back against these companies that believe themselves to be untouchable and invincible. Let's prove they aren't.