I had this number appear on my account info 20 times since December (about 2 month). From what others here have said, I think it is a number that shows up from Rogers if someone calls, and you don't answer, telemarketer, friends, family etc. I recently activated my Voicemail, which I didn't know I had that option. I have never received an actual voicemail. It wasn't until I saw these charges on my account that I realised I was being charged for voicemails, but not even getting any voicemails.
I took the advice of others here, and dialed *611, then 3, and continued on the automated Rogers customer helps, to get my Voicemail Canceled. I think it wake option 4 on one of the menus. It asks if you are sure you want to cancel your voicemails and box, then to confirm. I was charged for 20 voicemails calls at .40 cents each, that's $8.00. Not happy. So, now I'm happier with not voicemail, that I don't miss anyway, and now I don't have to worry about getting charged again. I hope that makes sense and helps. Feb. 19, 2014
After I blocked the voice mail service and then I called my cell phone without answering it. It still went into my voice mail box and charge me money. Then I call *611 to check voicemail box function, it said no voicemail box function for my account. [***] Rogers.
Another finding is that any phone number called your pay as you go account and transferred into your voicemail box, it shows (647)278-9950.
Rogers is making a ton of money on your back, each time somebody contact your voicemail and hangs up before letting a voicmail they still charge .25 each call. Pass the word.
Someone else is calling you. SInce Rogers is your prepaid provider, it goes through them. If your voice mail isn't setup a message comes on to the caller saying voice mail not setup. I think no matter who you go through you will be charged for the call.
I too have been getting calls from 647-278-9950 for the last 3 months. Ironically these calls started immediately after talking to a Rogers technition re my Internet service, when I had to explain that I only use a cell phone now instead of a landline. I called rogers paygo to complain of extra charges, and was told nothing could be done as far as refunding my money. I get calls every 2-3 minutes, x 24 hrs!!! This costs me big time! I told the rep of a similar scam on my landline phone, when I had it, that came from rogers, and that I think this is the same thing, only for pay phones. I had until today, voice-mail with my plan. Rogers offered to remove it, and did. I also asked for a print out of the last 3 months of call transactions, which they are going to mail me @ $3.95. These calls never show up on my phones call log. I only use this phone very infrequently, and $20.00 a month does it for me, occasionally 40.00, some times. I now have to pay $60.00/mo, just to make my regular calls. Faxing all records to CRTC as soon as possible. Going to Twitter and Facebook with it too! *I HATE ROGERS WITH A PASSION!!