I got a missed call on my cell phone from this number today. I didn't know who it was so I decided to search for the number online. After reading some of postings above, I think I figured it out. I bought a new phone from T-Mobile yesterday and I was told that I may be contacted by their office for a customer service survey. It is supposed to be something that they do randomly to ensure that their sales associates are doing their best.
i know its very annoying talking to someone you dont know, i recieve 2 to calls a day but they dont leave a message. i took the survey a week ago, they are not asking any sensitive information on your banking, they just want to know if you really are satisfied with your recent experience. this is actually good cause they are forwarding your concerns and issues. This is the best field for you to express all of your concerns to chase bank. I also bank with chase and i have some issues, the lady on the phone told me that she will be very happy to have my concerns forwarded to the bank and after talking to her, a day passed and someone from chase, a customer representative called me in regards to my concern and the fixed it right away.