You morons, it's actually HSBC. Do you not know who you applied for a credit card with? They are specific about who they are and exactly what card they are calling in regards to. As all banking/credit card companies do over the phone - to verify they are giving your account information to YOU - They only ask for partial information, if that. I just received a call at this # to let me know (without asking for personal info, mind) they'd received the documentation I'd sent them (requested after I applied for a credit card which is normal in certain cases) and he was going to lift the fraud/security hold on the card. Nothing more. MANY companies have 'outgoing' numbers and use different ones for incoming calls. Chill.
Just got a call from this number and didn't pick up. I also have an HSBC credit card... wonder where they got their info from and if any other security was breached.
I recieved a missed call from this number today 831-755-6699 and did not pick up. I do have an HSBC card too... Wonder if this is an inside job?! Did a search on the web and came across this information... Thanks a ton for all the posts. I dialed the number back and it said it is an incorrect code or number. Wow! I am so naive that I could have fell victim of a scam had I answered prior to doing this research. Now I know... never to give any personal information on an incoming call. They are out this season...sad but true. My sister had her mail stolen two weeks ago! I also received some letter in the mail with a check for 4,800 dollars 3 weeks ago from an International Lottery drawing stating to cash the check and send the remainder money. After a little research I found out the check was drawn off of some little company down south... all scams and all within the past month! What is this world coming too???
I got called by this number today. My answering machine recieved most of
the message. She said that a request to open an account from Best Buys Rewards Master Card was made but some information made it flag a fraud
aleart. She said that she was from the fraud department and wanted to
talk to me. She then left the number 1-800-395-7555 to call her
department back and she would then ask for information to validate
the account. She also indicated that I could use my phone number to
reference the account information.
Just before she hung up, my son answered the phone. She asked if I
was home. She insisted on only geting the information from me. After
some time of going back and forth trying to see if she would give him
any other information about the account, my son asked for her name.
She gave the name Brenda and then told my son that I should call the
number she gave.
She refused to give any other information about the
account. Including the address the was given on the account application.
We gave out no other information other than the phone number she called
and my name which she already had.
I do not have any account with Best Buy or HSBC Bank.
I also don't believe they are connected in any way to this.
I have no way of verifing whether the 1-800-395-7555 number is
actually an HSBC Bank number or not. Do not give anyone at this
number any other information (i.e. your Social Security Number;
they do ask).
I called the 800 number. It goes to a computer. The computer says
to enter my account number. I don't have an account number so I just
hold. The computer asked again, I just hold. The computer finally
tells me to press 1 for assistance.
A guy answers. I hear atleast 2-3 other
people on other phones in the background. The first question that I am
asked is what is my name. I give it and what was told to me about
the account on my answering machine.
The guy say OK just give me you phone number and he can see if an
account was opened under that number. I give him my phone number.
He say that he is unable to find an account. He asks if it is OK
to give him my social security number. Now I know better than to
ever give my SSN out over the phone, but I must say that I did think
for a moment wouldn't it be easy to get this thing cleared up quickly.
After all, I did call this number. But better judgement prevailed and
I said that I do not give my SSN out over the phone. He said that
he understood and said that I should go to the credit reporting agencies
and check my credit reports for this account.
I then called my son and asked if there was any other information on the
call. He said no, but the caller ID number was a different number.
He gave it to me and I tried to call that number. The recorded message
said that it was not a callable number.
I really did want to clear this up, so after about a half hour, I called
the 800 number again (thinking that maybe "Brenda" needed some time to
get my phone number into the system). I got the same computer asking
for the same account number twice. But this time I got a different set
of options. I first got and option to press 8 if I had a current account
with HSBC. I then got to press 1 for assistance. I thought it was
strange that the options were not the same. After all this is a big
bank and there phone system should be fairly stable.
Another guy answered. Again I could hear atleast 2-3 other people on
different phones in the background. He asked the same queations as the
first guy (my name and phone number). Again there is no record of an
account with that phone number being in the system.
I then ask him if I could talk to the lady who called my home number.
He ignored my question and asked for my Social Security Number.
I told him, that I do not give that out over the phone. He said
that he understands and gives me the same information about the credit
reporting agencies.
That ends my attempts to contact the 800 number.
The very next thing I did was go to the three different credit agencies
and opened up a fraud aleart on my credit file.
Equifax
Experian
Transunion
It is easy to find their telephone numbers on the internet.
You can open up a 90 day fraud aleart if you suspect that a
fraudulant act has occured involving your credit. Make sure
all 3 agencies get the aleart.
You can used the phone to open up the aleart. After entering
in the information and it is comfirmed. You are transfered
to an assistant who ask you why you have opened up the aleart.
Suspecting a credit card account has been opened without your
knowlege is a good enought reason for a 90 day aleart.
The assistant then explains what will happen with the aleart
and what you need to do to see if a fraudulent accout was open.
Unfortunately, it can take up to 3 months for an account to
appear on you credit report. So, if you check it right away
you will need to check it again in about 90 day before the
aleart expires.
I got this 755-6699 call me twice today. I believe this number is coming from internet phone (skyper) is untracable. They can call USA and Canada without pay a penny. Don't think that is coming from your area. Just don't pickup the phone. That is best thing to do.
I am so glad I saw this. I never answer my phone when I don't know the phone number. And now I'll be watching out for this one. I would love to know who they are buying their phone numbers from. This came in on my Verizon cell phone, which is unlisted, and not registered with any of my credit cards.