You morons, it's actually HSBC. Do you not know who you applied for a credit card with? They are specific about who they are and exactly what card they are calling in regards to. As all banking/credit card companies do over the phone - to verify they are giving your account information to YOU - They only ask for partial information, if that. I just received a call at this # to let me know (without asking for personal info, mind) they'd received the documentation I'd sent them (requested after I applied for a credit card which is normal in certain cases) and he was going to lift the fraud/security hold on the card. Nothing more. MANY companies have 'outgoing' numbers and use different ones for incoming calls. Chill.
This is VALID. It's actually HSBC. However, if you don't want to give out info to someone calling you, tell the person that you will call them right back at the number on the BACK OF YOUR CARD.
I live in the Monterey area where the hsbc is located. It is the largest company in Monterey county. So we all know the company as "household" Cuz it's household credit services or something like that. It is a huuuge building and "everybody and their momma" works there. So yes, in the fraud department and almost every other separtment there are huge rooms devided by cubicles and everyone makes their calls. It is mostly a collection agency so if you haven't paid your bills, they are going to call. And they are the finance for these major companies like Best Buy so when someone goes in and try to finance under someone's name they do a fraud alert and try to contact the person. It is a legit company and they are not scammers at all. Don't worry guys. If they're calling you then either you need to pay your bills, or someone might be trying to steal your identity. But definately not the company. Thanks!
I received a message from 831-755-6699 but I didn't call back using the phone #s given in the message, rather I called HSBC back directly using the 800 phone # on the back of my credit card. It wasn't a scam, someone was fraudulently using my credit card and HSBC was calling to verify the transactions. I was able to close the account before more damage was done.
Caller ID: California
Caller: HSBC
I received a call from this number from somebody saying it is HSBC card service, I just want to confirm that IT IS INDEED HSBC AND THE CALLER IS VALID, but i would still call the main number to be safe. Turns out somebody bought 3000 worth of junk from overstock.com