You morons, it's actually HSBC. Do you not know who you applied for a credit card with? They are specific about who they are and exactly what card they are calling in regards to. As all banking/credit card companies do over the phone - to verify they are giving your account information to YOU - They only ask for partial information, if that. I just received a call at this # to let me know (without asking for personal info, mind) they'd received the documentation I'd sent them (requested after I applied for a credit card which is normal in certain cases) and he was going to lift the fraud/security hold on the card. Nothing more. MANY companies have 'outgoing' numbers and use different ones for incoming calls. Chill.
I received a call from this number telling there was a security breach with my card. (I do have a HSBC card) after telling me about the breach, they confirm some personal contact numbers (no social security number)
After reading some of the posts here I called the costumer service number on my card. They actually verify that it was the security department that called me and that they had blocked my card for that reason.
If you don't feel comfortable answering this call, just call your credit card directly.
My son got a phone call from this number. He did not answer it either. I came online to check it out. HSBC also contacted me. I do have a card through them. It turned out there was a security breach at one of the places he used his card and they needed to verify purchases made since that time and to notify us that our card was being deactivated because of the security breach. I really appreciate that the problem was caught before someone tried to use his card information. It could have been rather costly.
They called me earlier today (10/16/2010). I didn't get to the phone in time, but they left no message. So I returned the call to see what they wanted. GUESS WHAT? I get a message that the "number is no longer in service". If this is a credit card trying to verify something, they are FAKING the caller id? What kind of credit card does that? None that I know of. Something isn't right here.