You morons, it's actually HSBC. Do you not know who you applied for a credit card with? They are specific about who they are and exactly what card they are calling in regards to. As all banking/credit card companies do over the phone - to verify they are giving your account information to YOU - They only ask for partial information, if that. I just received a call at this # to let me know (without asking for personal info, mind) they'd received the documentation I'd sent them (requested after I applied for a credit card which is normal in certain cases) and he was going to lift the fraud/security hold on the card. Nothing more. MANY companies have 'outgoing' numbers and use different ones for incoming calls. Chill.
I called the HSBC Executive Services team listed on the Chicago BBB site:
http://chicago.bbb.org/WWWRoot/Report.aspx?site=46&bbb=0654&firm=4757
When they called me back it came from this number. It is not a scam. If you are concerned, I would call the phone number listed on the BBB website rather than the number on the back of your credit card. The number on your credit card goes to a generic call center and it will take you forever to get to the right place. The executive services team can get you there quickly ..and a live person answers right away!
I have been talking with them in regards to credit card fraud on an HSBC card I don't even own. Someone put my name, ssn, and phone number on the card somehow.
You morons, it's actually HSBC. Do you not know who you applied for a credit card with? They are specific about who they are and exactly what card they are calling in regards to. As all banking/credit card companies do over the phone - to verify they are giving your account information to YOU - They only ask for partial information, if that. I just received a call at this # to let me know (without asking for personal info, mind) they'd received the documentation I'd sent them (requested after I applied for a credit card which is normal in certain cases) and he was going to lift the fraud/security hold on the card. Nothing more. MANY companies have 'outgoing' numbers and use different ones for incoming calls. Chill.
just called the number back and the person on the line would not give me any information on anything i asked, instead just tried to get mine. dont give it up.