You morons, it's actually HSBC. Do you not know who you applied for a credit card with? They are specific about who they are and exactly what card they are calling in regards to. As all banking/credit card companies do over the phone - to verify they are giving your account information to YOU - They only ask for partial information, if that. I just received a call at this # to let me know (without asking for personal info, mind) they'd received the documentation I'd sent them (requested after I applied for a credit card which is normal in certain cases) and he was going to lift the fraud/security hold on the card. Nothing more. MANY companies have 'outgoing' numbers and use different ones for incoming calls. Chill.
applied online for Orchard Bank Credit Card a couple days back.
I have a fraud alert on my credit, I renew it every 90 days when it expires as a precaution...lenders are supposed to contact me by the phone number listed on my credit before extending any credit.
received a call from this phone number today verifying that I applied for this credit card. asked me for my home address...
was placed on hold for a minute, and then was notified about being approved....
was never asked any more personal info than my address and if i had applied for credit.
They called to tell me that fraudulent charges might have been placed on my credit card.They asked me some questions, I said I would call later only tofind that this number was no longer in service.
03/10/09
DO NOT LISTEN TO THE ABOVE POSTERS THIS PHONE NUMBER IS NOT IN SERVICE AND IS NOT A SECURITY CENTER FOR HSBC CREDIT SERVICES!!! I am a real person who is going through the same stuff as you. Do not call these people, call your card issuer. Chances are they are aware of any fraudulent activity and will contact you. There was a major breach affecting 100 million cards at a payment processing center. Go online and check your statements and recent activity and report any suspicious activity. Call your Attoney Generals Office, they can assist you.
I received a call from this number and was unable to return the call on the phone that I received the call on...so I used another...the man who answered said that this was a carded cell phone and that he was answering from Texas...that he did not make any calls and was tired of getting calls from people claiming they were called from it...when I told him that I had checked online and found the number as listed as a fraud number for ID theft...he got angry and hung up...
A member of the HSBC executive customer service team following up with me regarding some problems I'd had with my HSBC credit card. They knew details of my complaint and the resolution of it, didn't ask me for any personal information since we didn't specifically discuss my account, just the customer service handling of my issue. Definitely not a scam.