Rang twice and hung up. No message or caller ID. i tried to cancel the delivery because they charge about %10 more than local pharmacies. That amounted $130 extra for two prescriptions. I thought mail order was supposed to save you money. Why did Express Scripts buy them? It looks like a way to gouge clients without any benefits other than revenue for an unneeded layer of management.
This company sucks. They just bought or merged with Curascript and I hate them. Worst, slowest, dumbest customer service on earth. Their computers are slow that I picture their reps sitting there with those giant boxy monitors, huge processors under the desk, staring at white letters scrolling up on blue screens. I have to deal with this piece o $&$@ company because my insurance forces me to.
They are doing you a favor so you don't run out of your meds. I get a very expensive rx from them and if all I have to do is say yes a couple of times, no biggie. Do you think they are doing it to annoy you. Do you know how annoying it would be to have to SAY that blurb so many times a day and probably for minimum wage? Do you think there are no idiots that forget to tell them when something has changed? It's their [***] on the line if something gets screwed up. If you don't like them, move on to another friendlier company.
This company is a very legit company and they schedule delivery of medications used by the client. They have never been anything but polite to me and I'm surprised to hear anything different. Good Luck finding a better company !!
I understand that it's a legitimate number, but (1) I never contacted or gave any of my doctors permission to contact me, (2) I never contacted them to fill out/ship a prescription for me, (3) even though I've told them this they still contact me [so I've blocked their number at this point]…