It is Bank of America. The voicemail I received said my account had been compromised and to call the number on the back of my card. They did not leave a number to call. I did and was told yes, it was true. My account had been compromised and they had already mailed a new card to me.
I made changes to my BOA account online yesterday (address), got this call today. People need to calm down. Only worry if you DIDN"T make any changes. If you got this call and didn't change anything, call the number on the back of your card.
I never comment on these posts, as I never have any extra information that might help answer the question. That being said, I just got off the phone with BofA, and they confirmed what the voicemail said from this number; I was told on the VM that my account was compromised because someone might have access to my card information. The BofA rep confirmed this info when I called the customer service number. Apparently, what often happens is maybe a small ATM at a convenience store was stollen, or maybe a shopping site was compromised when their system was hacked. Either
way, I should be getting a new card in the mail.
Before I called BofA, I was completely convinced this was a scam. Not only did BofA confirm that the information on the voicemail was actually legit, but the number I received the message from is legit too. You can think all you want that I'm being hired by scammers to post this but I promise I am not. If you're unsure, call the BofA customer service number, talk to a representative, and see if the information is correct. Just don't immediate write it off; if I hadnt called, I would never have known to keep my eyes peeled for fraud. Hope this information helps!!