Lmao seriously! They wouldnt work with us to reduce our mortgage either. Now we are short selling. First time I got a call from this # though - I didnt answer.
Just another new number to ignore folks! Horrible company, and they are not lenders! Low - life scumbags that will literally show up at your door. Don't give them information. They are collectors that take advantage of homeowners looking for real help and feed lies just to foreclose.
Next time you get a call and do pick up ask them if they don't mind if you record them. And this usually works.
I haven't returned the calls that I recently started getting, but SETERUS recently forceplaced additional hazard insurance on my home and tried to bill me for the $29,000 that THEY felt I needed. And actully added the cost to end of my loan! My insurance agent had to provide them with the actual cost replacement calculators to prove my coverage was adequate. I am still in a battle with them. They truly are scum-bags in my opinion. BEWARE!