Sounds to me like you are part of the scam. How could someone pull off a call from the number recited....they were in that office idiot. The map point to a southern state as to where this number is from, not CA. Also, they call on one 800 number and ask you to call back on a different 800 number. I do not think so. You should have signed in as ScamMan.
Soc Sec has ALWAYS mailed any requests for information. They have NEVER tried to contact me by phone. Not ever. I just got one of these calls also. It's a scam folks! The number might be real but the caller is likely a criminal. It's called SPOOFING a number.
This is a legitimate social security telephone number. I received a call from them to discuss an application I made on line. There was nothing odd about the call; nor was any personal information requested.
Got a message from this number. I was nervous after reading the comments on this website. Lady said she was calling from Social Security. I called back the number she gave 510-970-2553 and it seems to be legit. My husband recently applied for Social Security. She had a question for him but he wasn't home at the time. I'll have him call back and we'll see what happens.
I answered after I heard a message being left. The woman was legit from SS responding to my online application. She gave me info that no one else could have known and asked me for no info, except to tell me she'd be sending me info via the USPS to sign. Then she called back saying she had found all the info she needed and would activate my SS asap. Very efficient!