Have been calling several times a day for over a month. They are trying to solicit payment history information for our customer to build their "payment history" database.
They make it seem like an urgent matter with a case number asking us to resolve this important matter for our customer. The number they leave to call back just rings with no answer. 866-658-3140
I called the 973-929-3290 number and told them what happened with the other number, that we do not give out that kind of information about our customers, and to please stop calling. They pretend not to know anything about it then transfer me back to the unanswered 866 number. I did get put through to someone's voice mail after calling the 973 number back after they put me through to the unanswered 866 number. I again asked them to stop calling, that we do not give out that information, and that we are seriously annoyed at the interruptions and wasted time and resources. They called again after that in the afternoon. Complaint filed with FTC and will never do business with D&B or its affiliates again.
This is some kind of phishing scam, plain and simple. My businesses are already listed with D&B and they sent us forms to fill out. Only a complete idiot of a CEO would tell their peons to use the phone to gather info in this day and age of ID theft and scamming. While I was called on my personal cell phone, both my businesses, as well as the real D&B, have NEVER AT ANY TIME been given my personal cell phone number, yet that is the number these filthy scum bag scammers attempted to call me on. If D&B has lowered themselves to gathering data via phone, I no longer see them as legit, and will be pulling my listings - they are worthless these days anyway. But what I really love here, is that the scammers have come on here to try to convince people being called that it is in fact completely legit - they are in fact filthy trash working for the scammers.
I just got a call ( 3/17/14 ) from 973-929-3290 by a lady with a thick accent saying she was calling from Dun & Bradstreet asking to update our company information. I called the main company 877-458-7055 to find out if this call was a scam or fishing attempt to get my info. Apparently they did not show in their system that they called me to update their information. They did tell me that there is another company, who used to be part of D & B but separated 8 years ago, which is called Dun & Bradstreet Credibility Corporation ( DBCC ) and I could call them to see if they are the ones who called. So I called 800-700-2733, the number given to me by D & B. The guy at DBCC said the he couldn't verify that this 973 number belongs to them but that it could have been them. He transferred me to the department that would have called me to find out for sure, but then when I was connected, I was put back through to D & B at which time I was told that DBCC is a third party company that has limited access to their information but it is D & B that collects the data. D & B didn't show having called me in their system, and he said they always give a reference number whenever they call. It is inconclusive, but my suspicion is that this number belongs to someone unscrupulous.
I called the main number listed on Dun and Bradstreet's website and verified with them. It is indeed their phone number, a department that deals with client's request to survey their potential customer/supplier's creditworthiness. Some of the questions they've asked are company establishment year, locations, subsidiaries, gross sales, number of employees, etc.
Two things that bothered me were that :1. They've asked for our company's P & L and proof of company establishment to be sent via email. 2. They were not willing to disclose the requester's identity, but only said that it's from some company that needs to verify supplier's credit risk. Really put me in a dilemma on whether to furbish those documents for them or not.