Have been calling several times a day for over a month. They are trying to solicit payment history information for our customer to build their "payment history" database.
They make it seem like an urgent matter with a case number asking us to resolve this important matter for our customer. The number they leave to call back just rings with no answer. 866-658-3140
I called the 973-929-3290 number and told them what happened with the other number, that we do not give out that kind of information about our customers, and to please stop calling. They pretend not to know anything about it then transfer me back to the unanswered 866 number. I did get put through to someone's voice mail after calling the 973 number back after they put me through to the unanswered 866 number. I again asked them to stop calling, that we do not give out that information, and that we are seriously annoyed at the interruptions and wasted time and resources. They called again after that in the afternoon. Complaint filed with FTC and will never do business with D&B or its affiliates again.
We are in Australia and missed a call from this number. They left no message for which a large company would not do! It smells if scam. If it was dun & Bradstreet and they wanted to contact us we would have received a call from the Australian branch of the company.
Apperently these people are collecting information for other customers. They're saying accurate information so others can be sure they have the correct information to pass to their customers.
I have had persistent calls from this number. They ask me for our business owner's name and other information. I told them we are not interested, and any correspondence to be sent by mail. They simply wont go away. I see them calling now every day, often 3 times in a row. Never trust unsolicited calls.
dun&bradstreet wanting to verify information. Asked for number to verify who they were and she refused to give me one, stating it was only outgoing calls. Told here again that I needed a number to call them back otherwise do not call again. She tried to get me to verify another number and I refused telling her not to call again and have a nice day. Guess what! She called back on the other number right away. I told her not to call again and consider themselves reported, which I have done.
This is not legimate practice.
When I called back, the automatic answer message says dun&bradstreet and Hoover.
They called multiple times & hung up w/out leaving a msg. We looked up the # & found the debate about whether it's really D&B. We are D&B members & called D&B directly. They verified the # belongs to the D&B Credibility Corp Div/Business Investigation Team.
The good news is that it is a D&B #. The bad news is that the Credibility Corp Div is dual purpose - they try to sell you reports - but they also do business updates. So you don't which reason they're calling.
We told D&B that calling a business & hanging up w/out leaving a message is discourteous, unprofessional & gives the impression of being a scam. He ostensibly forwarded our feedback to the Supervisor of that Division.