Have been calling several times a day for over a month. They are trying to solicit payment history information for our customer to build their "payment history" database.
They make it seem like an urgent matter with a case number asking us to resolve this important matter for our customer. The number they leave to call back just rings with no answer. 866-658-3140
I called the 973-929-3290 number and told them what happened with the other number, that we do not give out that kind of information about our customers, and to please stop calling. They pretend not to know anything about it then transfer me back to the unanswered 866 number. I did get put through to someone's voice mail after calling the 973 number back after they put me through to the unanswered 866 number. I again asked them to stop calling, that we do not give out that information, and that we are seriously annoyed at the interruptions and wasted time and resources. They called again after that in the afternoon. Complaint filed with FTC and will never do business with D&B or its affiliates again.
Came into work this morning to a voice mail left at 12:56 a.m. Yes, the middle of the night. They told me they were Dun & Bradstreet and were calling to update credit information on our customer XXX. I immediately shot off an email to said customer asking if this was a legit request on their end. I haven't heard back due to a time difference, but got a call again from a woman with a very broken accent asking about company XXX. I told her I wouldn't give any information, on any client, until they approved such a request. She then asked my name and title. I told her that was none of her business. She told me that was unacceptable. Really? That's when she heard click. No doubt in my mind this is one giant scam.
973 929 3290 Called at 3:28 PM 7/12/14.. Caller ID listed it as Dunn & Bradstreet. I now screen all calls and do not answer if It is not a legitimate call or a number unknown to me personally. Machine picked it up and no message left.
As to whether it was a legitimate call, I have never had a 'public' business and have not had a business at all since 1979. Thus, I ascertained that it was a scam or nuisance call. as to Kristie, "bug off". Legitimate companies do not check out websites like this one to see if they are being dissed. SCAM SCAM SCAM!!!!
They call saying they need to update our information, and that they do it annually... that's interesting because we've already update this year, and I told him that! He's just like "oh well, maybe it's just not in the system yet, why don't you give me the info." umm... no, if you were the legitimate business you'd have it so pee off!!