I also delt with a crook Jack Ryan. They all have English names which are phoney. I got billed on Mastercard without my ok after I let them into my computer and they got my info. They also promised a refund by cheque but I had to send extra money via Western Union because they claimed they had a minimum cheque amount policy. They sucked me in. Nobody should deal with the crooks from Esolving.
'Daniel' with a very heavy accent. Very pushy. Would not let them 'join' me to their computer remotely. He claimed my neighbours and elsewhere world wide were all using this service and they had been approved to operate in Canada.
Did not get to the send money part, but decided to end the call when they wanted to check my computer remotely.
I got a call from this number asking for the owner of the computer.They wanted my husband and I told them I'm the owner of the computer.He got a east indian accent.This number is somewhere in Toronto because the area code is 647 its a cell phone number.He told me hes from PC care.I asked them what company hes representing and he PC care.My own service provider have PC care itself.I told him if hes not representing specific company I'm not interested.He hangup.
Remember Microsoft never call customers.If they have problem they will announce it in the media.If you have PC care with your internet provider you will recognize their number.Please never give them access to your computer not give them your credit card number.If your compuer is really slow bring it to a reputable technician or call you service provider PC Care.They will be able to help you or tell you what wrong with your computer.My husband let them have access with our computer I was busy when he answered the phone.,the next time I did I turn off the computer before this person got into the next level he wanted to do.What they do once they get access with your computer they will copy your harddrive and be easy for hacker to steal your identity.Alway clean your disk specialy you use your computer with baning or shopping.Please be careful their are so many mean people out their who enjoy stealing.