This guy is still around (maybe 2 of them). Got a call Friday 4/6/12 from (what he said) was Windows Technical Support then changed it later to Windows Technical support "partner". Same old stuff - computer infected with viruses. "could have infected all 3 computers that were turned on" etc., gave 2 phone numbers if I needed to call back: 1-408-786-5612 and Toll free @855-730-3380. When I called back, no answer, but did have a returned call from the ...5612 to see if I had called with trouble on my computer.
My son frowned on my gullibility (yes, I did know better, was taken off guard) and suggested I "wipe" my computer. I chose to do a Recovery to an earlier date - hope I don't regret it.
I found their website. Weird that they're in Florida with a California phone number. You could probably dispute with the credit card company as being mislead as to who they were. I don't know exactly what they said to you, but there had to be misleading/fraudulent statements to get you to the point of paying and what you actually got for your money. You could report to BBB in Florida too. Good luck.
http://florida110marketing.com/locate-us/
Yep, Just got a call from Andy. He claimed to be with Windows group and my computer had viruses. I told him I did not think Microsoft would contact me this way. He said he was not with Microsoft, but Windows. Duh? I got his phone # to call him back and looked it up; and here I am.
I just got a call from "Jacob" (like everyone else said, he had an Indian accent) from "Windows Support" telling me that there were critical errors in my computer that needed to addressed immediately. I asked for his phone number and he said the errors were so urgent that he didn't have time to give me his number. After discovering that my PC belongs to the company I work for, not me personally, he wanted to know when he could call back and speak to the administrator of the computer. When I asked how he had time to wait for the administrator, but not time to give me his phone number, he told me the number was 408-786-5612. I told him I'd call my company's Help Desk and have them contact him if necessary. I was lying, of couse. I knew it was a scam because I use a Mac.
Windows users, don't give any information to this guy! Just hang up.