This guy is still around (maybe 2 of them). Got a call Friday 4/6/12 from (what he said) was Windows Technical Support then changed it later to Windows Technical support "partner". Same old stuff - computer infected with viruses. "could have infected all 3 computers that were turned on" etc., gave 2 phone numbers if I needed to call back: 1-408-786-5612 and Toll free @855-730-3380. When I called back, no answer, but did have a returned call from the ...5612 to see if I had called with trouble on my computer.
My son frowned on my gullibility (yes, I did know better, was taken off guard) and suggested I "wipe" my computer. I chose to do a Recovery to an earlier date - hope I don't regret it.
Same stuff as stated in ALL complaints. My caller was Jacob Williams. I told him to go to Hell. His reply was "Ma'am! Hell is FULL!" LOL
I got the same phone number as everyone else. He told me that he would be fired if he had to put his supervisor on.
He insisted that I get to my computer to fix critical errors. I told him that I didn't have a cordless phone and he told me that he'd send me 40 bucks so that I may buy one. Soooooooo not a legit call! SCAM all over it!
They have names and addresses...beware!
The phone rang, my husband answered. He had trouble understanding her and didn't know why she thought we had a problem with out computer. After much difficulty, I asked for the phone and told the woman I couldn't understand her and wanted to talk to someone else. She gave me a guy who was also hard to understand (|East Indian accent). I can't remember everything that was said but he claimed to be with Dell computers and kept asking if my computer or computers were on *(HE WAS TRYING TO GET ME TO GET ONLINE WITH HIM). He claimed he was calling from Dell regarding reports of problems with Windows operating systems......I told him we didn't call about a problem, he was very urgent and very persistent but I was nothing more than difficult for him. I told him because of his accent I want to know if there is a rep in Canada who I can call back and talk to because I don't understand him. Please do not trust anyone calling you to help you like this -- never give out any personal information and don't even confirm anything they already have about you....please always, ask for a number that you can call or research and check out other scams that may be out there. Do a search for it yourself on google. He did give me this phone number 408-786-5612 and said it was in Florida but when I told him I wanted a Canadian phone number for a Canadian rep because I didn't want to talk to anyone with a foreign accent, he hung up on me. I didn't waste my time calling but 'googled' it instead and this is some others I found when I entered that number. I really worry about people that are too trusting and/or don't know much about computers. That's how I confirmed my suspicions today that this was a scam!!!
Just got the same call, but I quickly googled it, found him out and decided to let him have it! Told him he was a scammer and an idiot and should try to get a real job and contribute to society instead of preying upon it. He said no, no , no you have me all wrong and that is when I asked him what his mother would think about him trying to steal from people to which he had no reply.......this guy needs to be found