Have been calling several times a day for over a month. They are trying to solicit payment history information for our customer to build their "payment history" database.
They make it seem like an urgent matter with a case number asking us to resolve this important matter for our customer. The number they leave to call back just rings with no answer. 866-658-3140
I called the 973-929-3290 number and told them what happened with the other number, that we do not give out that kind of information about our customers, and to please stop calling. They pretend not to know anything about it then transfer me back to the unanswered 866 number. I did get put through to someone's voice mail after calling the 973 number back after they put me through to the unanswered 866 number. I again asked them to stop calling, that we do not give out that information, and that we are seriously annoyed at the interruptions and wasted time and resources. They called again after that in the afternoon. Complaint filed with FTC and will never do business with D&B or its affiliates again.
i own a small business, recently a customer, a huge company, wants to buy something from me. the customer asked me my number of DNB, i don't have that number and even never heard of that. i got a call today from this phone number, i answered her questions. i asked her why she called me and how she had my phone number, she told me a client requested these information. i think DNB is providing credit assessment to their clients. i hope this help me to close the deal, very small deal.
only a small deal, so much troublesome! sometime, huge companies have too much useless regulations.
Got a call from 973-929-3290. Said he was calling from Dun and Bradstreet. He wanted to update our info. Asked if we still had X amount of employees at this "branch." The figure he gave was never how many we've had here. I gave an estimate. He then asked who is the branch manager or officer of the company. I asked who he had listed. He said no one (!). I asked if he could send me something to fill out. He said no. He did say I could update this info on iupdate.dnb.com. Website looks legit but caller was fishy.
I don't know if they were legit, or not, but I only gave them yes and no answers to info they already knew. They asked me for a fax number. I said no. They asked me to send them copies of financial statements. I said no. He said they use this to show the financial stability of the company, but I was reading all these comments while speaking with him, so I just wasn't taking any chances. My caller ID showed it was Dun & Bradstreet, so I assume they must have BEEN Dun & Bradstreet. If they didn't already KNOW we had financial stability, I wasn't going to confirm or deny it.
Just got a call from this number so i googled it and came up with this site. I believe the other s who say it is dun and bradstreet . I signed up for their credit reporting service yesterday for my business.