Have been calling several times a day for over a month. They are trying to solicit payment history information for our customer to build their "payment history" database.
They make it seem like an urgent matter with a case number asking us to resolve this important matter for our customer. The number they leave to call back just rings with no answer. 866-658-3140
I called the 973-929-3290 number and told them what happened with the other number, that we do not give out that kind of information about our customers, and to please stop calling. They pretend not to know anything about it then transfer me back to the unanswered 866 number. I did get put through to someone's voice mail after calling the 973 number back after they put me through to the unanswered 866 number. I again asked them to stop calling, that we do not give out that information, and that we are seriously annoyed at the interruptions and wasted time and resources. They called again after that in the afternoon. Complaint filed with FTC and will never do business with D&B or its affiliates again.
73-929-3290 - IGONORE...They are not D&B they are SCAM D&B Credit Monitors, they have been flagged by D&B as not affliated with the real D&B, watch for them, and report to FBI
[Mark] Hello, my name is Mark from Dun and Bradstreet and I will be more than happy to assist you today.
[Visitor] We continue to receive calls from the following number: 973-292-3290 Google displays this belongs to D&B. Are you aware of cold calls from D&B using this number?
[Mark] We do have an office at 973. It could be the DUNS Number Suppport Team calling to verify your profile.
[Mark] Did you talk to them?
[Visitor] no did not answer. they do not leave a vm
[Visitor] I figure if important, they will/should leave a message with their intent of call
[Mark] DUNS Number Support can be reached at 1.800.234.3867 - say duns number at the phone prompt. If the automated system does not recognize your voice correctly or does not respond with an exact match for the words duns number.
[Mark] Yes, my apologies. I'm only guessing that is who it is.
[Visitor] Just trying to confirm if this number actually belongs to D&B. I work for the Better Business Bureau and am skeptical of answering any calls that I do not recognize or does not leave message(s)
[Mark] The customer service duns number phone number I shared should be able to look up any potential cases. I do not have access to them in my department.
[Mark] That phone number is NOT Dun & Bradstreet. I just called it
[Mark] It's a residence called the Babcocks
[Mark] Sorry, I cannot do much more than this.
[Mark] Have a good day.
The number is 973-929-3290 not 973-292-3290. I got a call today from this number, they claim to be D&B and wanted to verify company information. I told them to talk to my boss.
Just got a call asking me to update my company address which they had it wrong. I told them NO THANKS in addition, I do not trust you as if you are really D&B (Dunn & Bradstreet) you are doing an awful job. So many scanners....
When you call back, they ask if you have extension for your account manager or know whatever, but then they say... if it is neither one of these, will call you back. It was a lady with accent.