They asked for the one of my Software guys, he doesn't do IT - She asked to speak to the IT Manager. I told her I needed to more information before I could put her call through or take a message. She totally was unprepared and obviously under trained to respond. She asked to be transferred - when I said I needed a call back number in order to refer her to anyone in our company, she told me it was her company's policy not to give out their phone number. Red Flag I was looking for. After denying that she hung up. The poor girl was so badly trained I now feel a tiny remorse for being tough on her by putting her on the spot, but that's what I do.
Just got a phone call from this number as well. They agent asked for someone that handles billing, not IT, when asking to speak with a manager, a lady got on the phone, very poor english, when I asked where she was calling from, she said the Los Angeles area, Hmmmm! Thats funny, because they had a bay area area code. When going to their website, there was no information at all. When calling the number back, it is a recording saying if you want to be placed on the Do Not Call list press 9. I presses 9. We will see if they call again.
Caller ID just showed "CALIFORNIA"
Caller identified herself as "Alex Young" and was very difficult to understand, definitely not an "Alex Young" sounding voice.
Knew me specifically by my name! Wanted to speak about IT something, could not understand the organization she was calling from. I initially thought it was someone from our IT department so I remained patient and courteous. She started asking how many employees with the company. She read my own e-mail address aloud to me and asked me to confirm it which I would not. After repeated failed attempts to fully understand the IT organization she was calling from, I said "I don't feel that I am at liberty to answer these questions, please contact our corporate office." She tried to ask something else I can't remember and I repeated "Please contact our corporate office." Then she hung up on ME!
Received a missed call from this number earlier today and exactly 90 minutes later, they called again so I answered. It was almost impossible to understand what the caller was saying. They wanted to speak to an IT manager about some type of update. After several requests to the caller to identify themselves the person said the name Juliana and I couldn't make out what was said afterwards so I hung up.
It seems like a social engineering call. Please be careful everyone!
They called saying they were partnered with a few big name companies - so I decided to take the call. Turned out the guy just wanted some basic information updated so they could send me some info on HR software. Nothing else has happened since