They asked for the one of my Software guys, he doesn't do IT - She asked to speak to the IT Manager. I told her I needed to more information before I could put her call through or take a message. She totally was unprepared and obviously under trained to respond. She asked to be transferred - when I said I needed a call back number in order to refer her to anyone in our company, she told me it was her company's policy not to give out their phone number. Red Flag I was looking for. After denying that she hung up. The poor girl was so badly trained I now feel a tiny remorse for being tough on her by putting her on the spot, but that's what I do.
Lady with accent called wanting to speak to "Michael". Really? You call a large company and ask to speak "Michael". Lord! Upon asking for a last name, she replied "Davis". We have no one here by that. Asked to be connected to someone in our IT Department. No, can't do that! You don't have a correct contact name. Very loud noise on her end.
Lady calls 3 x a day. Asking for some guy named Michael Davis. Tries to keep you on the phone asking for other individuals. Wants to talk to anybody in IT. Do not spend any time talking with these idiots. Just hang up on them. They call everyday about three times.
Just got a call. Said they were from Verisign. I am not an IT person so I asked them who they are and they proceeded to tell me they handle software. I told them I am not interested.